Terms & Conditions

These terms and conditions govern your use of the Smilefree website and the purchase of products offered by Smilefree. By accessing or using the Site and purchasing Products, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Site or purchasing Products.

1. Products and Orders:

1.1. Product Descriptions: Smilefree strives to provide accurate and up-to-date descriptions of its Products on the Site. However, we do not guarantee the accuracy, completeness, or reliability of any information provided.

1.2. Order Acceptance: All orders placed through the Site are subject to acceptance by Smilefree. We reserve the right to refuse or cancel any order for any reason at our sole discretion.

1.3. Pricing: Prices for Products are subject to change without notice. The price displayed on the Site at the time of purchase will be the price charged for the Product, excluding any applicable taxes or shipping fees.

2. Shipping and Delivery:

2.1. Shipping Policy: Smilefree will make every effort to ship orders promptly. However, we do not guarantee delivery dates and are not responsible for any delays caused by shipping carriers or other factors beyond our control.

2.2. Delivery Address: It is the customer's responsibility to provide accurate and complete delivery information. Smilefree is not liable for any delays or non-delivery due to incorrect or incomplete address information provided by the customer.

3. Returns and Refunds:

3.1. Return Policy: Smilefree offers a 30-day return policy for most Products. If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange, subject to the conditions outlined in our Returns Policy.

3.2. Return Process: To initiate a return, please contact Smilefree customer support at support@smilefree.com. Returns must be in their original condition and packaging, with all accessories included.

4. Privacy and Security:

4.1. Privacy Policy: Smilefree respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data when you use the Site or purchase Products.

4.2. Security: Smilefree employs industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Intellectual Property:

5.1. Copyright: All content and materials on the Site, including but not limited to text, images, logos, and trademarks, are the property of Smilefree or its licensors and are protected by copyright and other intellectual property laws.

6. Limitation of Liability:

6.1. Disclaimer: Smilefree makes no representations or warranties of any kind, express or implied, regarding the use or performance of the Site or Products. To the fullest extent permitted by law, Smilefree disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2. Limitation of Liability: In no event shall Smilefree be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Site or purchase of Products, even if advised of the possibility of such damages.

7. Governing Law and Jurisdiction:

7.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Smilefree operates.

7.2. Jurisdiction: Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the jurisdiction in which Smilefree operates.

8. Changes to Terms:

8.1. Modification: Smilefree reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Continued use of the Site or purchase of Products constitutes acceptance of the revised Terms.